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Ambassador [02/02/2010]

Ambassador with NagaWorld Ltd.

JOB LOCATION: Phnom Penh

RESPONSIBILITIES:
Reports to: Guest Relations Manager
Be the Naga Service Ambassador - build as the recognized signature of Naga, a designated and visual part of the entire brand experience
Achieving optimal customer satisfaction by providing quality customer services and delivering a uniquely memorable experience to hotel guests to ensure guest satisfaction and repeat visits

He or she is one of the first hotel staff to greet guests at the main entrance as they arrive and bids them farewell as they leave
Attends promptly to customers' inquiries and assists them with their needs

Works closely with Front Office (reception, concierge, reservations) to coordinate complimentary, special services and hospitality for VIP customers
Escorts VIPs to their rooms and check them in before their arrival

Be knowledgeable of property, product, marketing promotions and events

REQUIREMENTS:

High School diploma or equivalent required
Experience in similar position in an exclusive 5-star deluxe environment
Able to communicate clearly and effectively both orally and in writing
Proficient bi-lingual skills of English and at least 2 other languages:
Mandarin
Vietnamese
Japanese
Korean
Required to wear a uniform with well-groomed appearance is an absolute must at all times
Ability to be creative and innovative in guest satisfaction
Ability to respond to common inquires or complaints from customers
Be willing to work any day of the week and any shift.

Please send your CV to:NagaWorld
Tel:(855) 23 228822
Email: careers@nagaworld.com

Address:Complex, Samdech Decho Hun Sen Park, Phnom Penh, Cambodia
Website:www.nagaworld.com

Closing Date: 28-Feb-2010

Location:
Phnom Penh

Company:
NAGAWORLD LIMITED

Company Description:
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