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Network Security Engineer [21/02/2010] |
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Network Security Engineer with First Cambodia Co., Ltd.
ABOUT COMPANY:
We are now looking for talented and dynamic people who can generate and execute ideas to build truly competitive advantages to make our company outstanding.
JOB LOCATION: Phnom Penh
RESPONSIBILITIES:
- Effectively manage Customer’s complaints, Case aging, customer care
- Effectively execute department and section strategy and planning
- Achieve necessary company policies in accordance to company’s directions
- Identify soft skill training needs and ensure its completion.
- Build up knowledge bases for all technologies under your taking care
- Effectively manage administration of the team
- Effectively manage section budget to ensure the company’s profitability
- Ensure full compliance of company and department processes, procedures and best practice.
- Effectively manage engineer’s resource and schedule to support project implementation, maintenance contracted customers, case management and RMA support
- Ensure that only assigned engineers are allowed to go off company’s premise to provide services to customers
- Ensure that all engineers in the section must register their service cases with Call Center before deliver services to customer
- Properly plan and monitor spare parts for maintenance contracted customers
- Understanding engineer situation either in personal or work to ensure they perform the job well
REQUIREMENTS:
- Be able to understand and adapt company environment
- Be able to work with teammate very good and teamwork strongly
- Be able to speak English very good
- Can install and understand network infrastructure
- Display strong consumer service mindedness
- Possess positive attitude
- Experience with customer service course
- Bachelor degree in IT or relate field
- Experience in Network Security is advantage
- Preferred certificates: MCP, MCSA+Security, CCNA Security
- Good problem solving, positive attitude, be able to work under pressure, High commitment, be initiative and Display strong customer mindset
Send a copy of your CV and cover letter with a recent photo (4x6) to the address below.
For further info, please contact directly through 023 214 000 or visit us at www.firstcambodia.com
Only short-listed candidates will be contacted for interview! Tel:023 214 000
Email: mycv@first-groups.com
Address:# 86AB St. 13/118, Sangkat Phsar Kandal, Khan Daun Penh, Phnom Penh
Closing Date: 20-Mar-2010
Phnom Penh
Company: First Cambodia., Ltd Company Description: [n/a] Company Website: www.firstcambodia.com
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25/11/2008