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Operation Executive and Indoor Sale [05/03/2010]

Operation Executive and Indoor Sale with Damco (Cambodia) Ltd.,

ABOUT COMPANY:
The A.P. Moller – Maersk Group was founded in 1904 in Denmark. Since then, the Group has grown into the largest shipping & logistics provider in the world. Maersk Logistics / Damco is an independent company under the Danish Maersk Group. Our group activities includes: Retail, oil & gas, tankers & offshore, terminals and container business. We are a truly global company with over 200 offices in 90 + countries and employ over 12,000 employees.

Damco Cambodia Ltd., is part of the A.P. Moller – Maersk Group. We are one of the main consolidators in Cambodia with commitment to grow in Cambodian market. We focus on providing second to none logistics solutions to our customers which include:
- Import Export Logistics
- Warehousing and Distribution
- Ocean and Air Freight Forwarding
- Customs Clearance and Inland Haulage

With the dynamism of business in Cambodia, we are searching for suitable candidate for the position of Operation Executive and Indoor Sale.

JOB LOCATION: Phnom Penh

Purpose:
To deliver operational excellence in cargo consolidation and the effective management of origin shipment documents, client relationship management, and proactive stakeholder communication (shippers, CFS, Carriers, Client Managers, client at origin and destination etc) is delivered to the highest possible standard, and that continuous improvements are suggested and delivered.

Nature and Scope (nature and reporting line of job)

Reporting to the Operation Team Leader

RESPONSIBILITIES:
Local Logistics Strategy

Coordinate a specific designated area within the team, contributing to the execution of the CBO SCM strategy
Contribute to the execution of enhanced logistics programs for GKC/AKC clients
Create customer loyalty via the execution of Service Delivery and through client management
Reinforce APM group culture, values and representation.

Commercial Accountabilities:

Support sales team in documenting buying and sourcing rate, and in-house selling.
Maintain healthy working relationships with client local/regional/global offices, and client shippers within SCM function
Maintain positive working relationships with carriers and use Damco Cambodia strength to leverage additional opportunities, services, and support to other product areas
cMaintain relationships with Damco Cambodia lients to support ML whenever possible, in line with ML requirements

Operations

Ensure the latest SOP is fully implemented, and that any change to the operation is communicated and included in the SOP/IOP of respective service providers
Ensure monthly and weekly report are sent to clients and other parties on time and accurate, also conference called is available to join on time as per clients request
Ensure all the invoice creation in timely and accurately manner
Maintain good relationships and work pro-actively with counter- parts (both internal and external) to ensure that all Damco Cambodia counter-parts understand our requirements and comply to them
To provide continuously consistent services to all clients without interruption
To support the implementation of Damco Cambodia and/or client’s requirements such as, but not limited to M*Power Shipper, Shipper Management
To support the implementation of process improvement and client development plans, aiming for cost savings and/or revenue enhancement for Damco Cambodia
Ensure the delivery of excellent customer service, always meeting, if not, exceeding their expectations
Release Delivery Order in timely manner for all Import and Export shipments
Ensure timely and accurate bookings to Carriers, and coordination with other 3rd parties
To ensure timeliness and accuracy of system updates for Documentation requirements, including, but not limited to FCR preparations, and Sailing Advise
Problem solving to customer for all activity scope, always communicate to ensure all involved party are aware of problem.
To ensure full system updates are completed, accurately and in a timely manner by the GSC
Release and monitor invoicing, and cost confirmation in relevant systems
Ensure efficient and accurate filing of active and closed shipments files
Full adherence to Damco Cambodia’s Policies / Directives

Financial

Ensure local charges incurred are informed to shippers in a timely and accurately manner
Monitor invoicing, and cost confirmation in relevant applications
Monitor timely payments by shippers
Ensure zero claim from clients
Ensure the outstanding report is sent to clients and other parties if SOP is required
Ensure credit policies, invoicing, and accruals are accounted for correctly
Ensure that outstanding receivables are maintained within valid credit agreements
Authorization of expenses as per guidelines

HR & Training

Live, communicate, inspire, and promote Damco Cambodia ' Mission, Vision, and Values
Ensure adherence to corporate Human Resources policies and guidelines

Legal

Ensure Damco Cambodia FFW & AIR operates within legal boundaries governing the industry in CBO
Ensure security levels meet/exceed APM standards and those set by the USA C-TPAT requirement

Miscellaneous

Regularly review and update this job description with the team leader/ SCM manager
Travel within country and SEA as required
Show Constant Care through taking timely and necessary corrective action within all areas of responsibility as required
Monitor service provider performance and share findings with SCM Manager and related stake holders
Ensure that Health & Safety and Environmental procedures are respected in work area
Support/lead ad hoc projects as required

Learning Opportunities
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:

Customer Service Delivery
English Skills
System usage including internal SCM Systems , and business software
Execution of local Business Plans
Achieving results through partnership
Work in an integrated Operations team
Team work & cooperation (relationship building )
Interpersonal skills ( impact & influence )
Communication skills
Telephone Handling Skills
Customer Relationship building skills
Continuous Improvement Techniques
Knowledge of the Cambodia business and logistics market
Knowledge of the clients supply chain
Network/contacts within the international logistics, transportation and manufacturing industries
Time management
Best Practice Sharing
Knowledge of Government Regulations related to export and international transportation

REQUIREMENTS:

Bachelor degree and above in any discipline
At least 2 year experiences in carrier or freight forwarding logistics
Dynamic, open minded and highly committed
Comprehensive English communication and Interpersonal skill
Computer literate

HOW TO APPLY:
Interested candidates should send CV, recent photo, cover letter, and certificates to:

Damco (Cambodia) Ltd., Human Resources Department
No. 8A, Regency Complex – A (3rd Floor), Intercontinental Hotel, 298 Mao Tse Toung Blvd,
Phnom Penh, Cambodia.

Tel: +(855-23) 727 800 +(855-23) 727 800 , Fax: +(855-23) 424 706 www.damco.com

Or send an email to cbohrdjobs@maersk.com

Please state the word “Operation Executive and Indoor Sale” in the subject field of your email.
Late applicants or applications without the subject field of an email will not be considered.

Closing Date: 19-Mar-2010

Location:
Phnom Penh

Company:
Damco (Cambodia) Ltd

Company Description:
[n/a]

Company Website:
www.damco.com

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