Toll Free Telecom (Cambodia) Co., Ltd.

Call Center
Job Term: Full Time
Job Location: Phnom Penh 
Closing Date: Aug 10, 2010

Job Description 
  - Answer phones and respond to customer requests
  - Provide customer with product and service information
  - Transfer customer calls to appropriate  staff
  - Identify research and resolve customer issue using computer system
  - Follow up on customer in quires not immediately resolved
  - Complete call logs and reports
  - Recommend process improvement
  - Other duties as assigned 
Jobs Requirement 
  - Willing to work hour 5.00Pm-9.00Pm (Monday-Friday)
    8.00Am-5.00Pm  (Saturday-Sunday),
  - Female only
  - Finished study at university
  - Experience  2-3 years
  - Good at listening and talking the phone, friendly
  - Communicate effectively, both orally and in writing, with customers, co-workers, and various business contacts in a courteous and professional manner.
  - Excellent communication in English and Khmer ( verbal and written ) and interpersonal skills with the ability  to influence outcomes, Chinese is advance
  - Good listening and problem solving skills
  - Previous telephone experience in handling customer calls is a plus
  - Skills in supporting business development planning,
documentation and implementation
 
HOW TO APPLY
Interested candidates are invited to apply by sending a CV, a cover letter, certified academic certificates with study record and a recent photograph to Email all applications will be treated with strictest confidence and only short listed candidates will be contacted.
Contact Information
Contact Person:
  Email: davidmeng65@gmail.com
  Address: P-39, Street Platinum, Sangkat Tomnob Tek, Khan Chamkarmon, Phnom Penh.

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